Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Admission & Discharge

Preparing Your Hospital Admission

You will be referred for admission registration at Admission Counter, Main Lobby during office hours (8:00am to 6:00pm). Admission after office hours, during weekends and on Public Holidays will be at the 24 hours Accident & Emergency Department. Patients who are scheduled for surgeries are advised to be admitted a day prior to the surgery. The hospital does not guarantee availability of rooms if patients were to admit on the surgery day.

Things to bring upon admission:

Documents:

1. Identity Card or Passport or Birth Certificate

2. Letter of guarantee/ Health card (if applicable)

b) Personal items: Clothing, toiletries, slippers, etc.

Labour patients: one set of baby clothes and "Batik" clothes


Discharge Services

Check out time is 12.00pm. Discharges from 3.00pm - 6.00pm, an additional half day room charge will be incurred. Discharges after 6.00pm will be charged as a full day's rate.